Information You Provide
We collect any information that you provide us when you use the Service, including when you request an appointment, take an online hearing test, signup for our newsletter, interact with our customer-support team, or otherwise access the Service. For example, when you request an appointment through the Service we collect your first and last name, phone number, and email address.
Information We Collect When You Use Our Service
We may automatically collect certain technical information from your computer or mobile device when you visit the Service.
Device Information. We receive information from your device, including IP address, web browser type, mobile operating system version, and unique device identifiers. We may also collect and store your browser settings and preferences.
Usage Information. We receive information about your interactions with the Service, such as your interaction with certain features, the time spent on certain pages, the dates and times of your visits, and, if available, the address of the website you linked from.
Information from Cookies and Similar Technologies. We and our service providers may collect information using cookies or similar technologies. Cookies are pieces of information that are stored by your browser on the hard drive or memory of your computer or other Internet access device. Cookies may enable us to personalize your experience on the Service, passively collect demographic information about your computer, and monitor other activities. The Service may use different kinds of cookies and other types of local storage (such as browser-based or plugin-based local storage).
We use the information we collect about and from you for a number of purposes, including: providing, supporting, and improving the services we offer, analyzing how you use the Service, managing our network, and better tailoring content and features.
We use your information to communicate with you. For example, we may deliver email communications to the email address you provide to us for informational and operational purposes, such as account management or customer service.
We may use information we collect for marketing purposes, such as providing you with promotional materials that may be useful, relevant, valuable, or otherwise of interest to you.
Compliance with applicable law and our own obligations
We may also process the information we collect about you or from you for the following purposes: (i) to enforce our Terms or other legal rights, including intellectual property infringement; (ii) as may be required by applicable laws and regulations or requested by any judicial process or governmental agency; and (iii) comply with industry standards and our policies.
We may de-identify your information and process it in an anonymous and/or aggregated form for other purposes than described above.
You can opt-out of receiving further promotional messages from us by following the unsubscribe instructions provided in the promotional email you receive or by contacting us directly at the contact information listed below.